tag:blogger.com,1999:blog-30792653736074217352024-03-08T06:59:38.498-06:00frigidaire serviceif you have questions about repairs to frigidaire appliances feel free to post them on www.frigidaireforum.com.BrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.comBlogger21125tag:blogger.com,1999:blog-3079265373607421735.post-49988871240344754622009-06-26T23:47:00.001-05:002009-06-26T23:47:59.849-05:00been gone for a while , going to try to continue new postsgone but backBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com1tag:blogger.com,1999:blog-3079265373607421735.post-70598012107229583732008-05-01T20:39:00.002-05:002008-05-01T20:45:49.331-05:00frigidaire fridge model plhs269zdb1 ice maker overflowscustomer complaint(s)... 1 major complaint when water dispensor is pressed the ice maker overflows with water<br /> 2 before the water problem the ice bucket always spilled ice over the edges<br /><br />inspected unit, serial number indicated it was early production (2004)<br />these fridges had a problem with the ice bucket overflowing with ice<br /><br />tested fridge for water problem(water to the icemaker during water dispence is a problem with the diodes), tested diodes and found one defective<br /><br />replaced diodes with part #5303918287<br /><br />the icemaker on this fridge has had several revisions for the bail arm to correct the too much ice problem, the latest fix is a redesigned icemaker<br /><br />installed new icemaker part #5303918344BrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-68175786867746051112008-05-01T20:34:00.002-05:002008-05-01T20:39:08.932-05:00frigidaire freezer model plfu1778es not coolingcustomer complaint... not cooling since we moved<br /><br />tested freezer, unit was not cooling, compressor running<br />installed service valve on sealed system and checked guages, guages indicated unit was in a 30" vaccuum<br />unplugged freezer, pressure did not raise<br />advised customer sealed system was plugged, inquired how unit was transported and found out it had been laid on its back and plugged in imediatly after transport<br /><br />advised customer to ship unit to shop so we could remove service dryer and flush system to see if it was salvagable without changing the heat exchanger<br /><br />NEVER ship a fridge or freezer laid down!!!BrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-24026084430106706382008-05-01T20:28:00.002-05:002008-05-01T20:32:43.889-05:00frigidaire dishwasher model fdb510cfs1 loud squeeling noisecustomer complaint... loud squeel durig wash<br /><br />ran machine quickly, noted the loud squeel during wash, this is the impeller stripped off the motor shaft that makes this VERY loud squeel<br /><br />changed motor pump assembly with part #154594201 and all was quiet againBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-57875804483763237892008-04-17T23:08:00.002-05:002008-04-17T23:11:01.273-05:00frigidaire dishwasher model fdbb944cs1 wont startcustomer complaint... hit normal and start and the dishwasher lights normal light but doesn't start and normal light goes blank shortly after<br /><br />tested door latch switches, found one to not be closing<br /><br />replaced latch assembly with part # 154434101<br /><br />much happiness and clean dishes for customer nowBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-32705759723527254122008-04-10T22:21:00.002-05:002008-04-10T22:31:43.650-05:00frigidaire range model pglef385cb1 no bakecustomer complaint.... no bake<br /><br />opened control panel, set range to bake and tested for voltage at the electronic control between L2 out(brown wire) and P3 bake(yellow wire), found 0 volts... if the range control is working it should be 240 volts<br /><br />advised customer the unit needed the control, gave quote, after customer agreed i went to the truck got part and installed<br /><br />i stock this ERC its common and a good sellerBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-22611508206309290592008-04-10T22:14:00.002-05:002008-04-10T22:20:14.219-05:00frigidaire washer model glft1570es0 not spinning clothes drycustomer complaint... not all loads are dry at end of cycle<br /><br />started machine in spin, machine began to pick up speed normally so i removed front access panel, found broken shock, stopped machine<br /><br />changed shock with new metal shock kit part #134564200<br /><br />retested machine till spin ramped up to full speedBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-16099535362790595872008-04-10T21:58:00.002-05:002008-04-10T22:13:51.200-05:00elecrolux range model e30ew7cess3customer complaint.... intermittently the oven will flask error "remove racks" while oven is not in use<br /><br />this range will only ask for racks to be removed when self clean is activated<br /><br />customer advised me error started after another service company had changed the convection fan... when said company went to test range after install there was a flash/boom, this company then removed oven from wall again, taped some wires retested and left<br /><br />tested all functions of oven repeatly over several cups of coffe with customer, advised customer because i could not reproduce error i would contact electrolux because the last company had preformed repairs under warranty<br /><br />returned again this week with a helper to remove oven and a complete control panel assembly provided by frigidaire at no charge, removed oven,inspected all wiring, found wire to bake element maretted, freeded up a bit of slack on wire and it reached the bake element so i installed a new spade terminal, changed control panel reinstalled oven and tested all function over an expresso(customer has a VERY nice kitchen) everything tested ok<br /><br />that was tuesday, its thursday night now and no call on the cell so here is to hoping i excorcised the ghostBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com1tag:blogger.com,1999:blog-3079265373607421735.post-77028987983695723472008-04-10T21:46:00.002-05:002008-04-10T21:58:19.488-05:00frigidaire fridge model frt124fw0 fridge not coolingcustomer complaint.... fresh food section not cooling<br /><br />removed freezer cover and found evaporator frosted(note.. i am finding this model with abnormal frost build-up, the bottom of the evaporator is clear but the top half is frosted and coated in solid ice)<br /><br />this tells me the fridge is not completely defrosting each defrost cycle<br /><br />advanced timer into defrost manually and the heater came on, i sat and watched it defrost for several minutes, i then removed the thermal fuse from the freezer and plugged in my by-pass so i could begin to defrost the unit with a steamer<br /><br />heater stayed on almost the entire time i defrosted the evaporator untill i had to clear the ice from around the DTS, heater turned off and shortly after the timer cycled the fridge back on<br /><br />now to me this whole process seemed to work properly, but i know the ice build-up was not cause by someone leaving a door open or what not<br /><br />so once again i'll be calling the frigidaire techs and explaining this AGAIN to see if they have a better answer than... change everything cause both the timer and DTS are doing what they are designed to do<br /><br />any techs with input please post your comments cause i'm getting to hate this lil LG built frigidaireBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-14825028020243245872008-04-10T21:38:00.002-05:002008-04-10T21:46:12.036-05:00kenmore fridge model 25358689893 icemaker not workingcustomer complaint... no ice<br /><br />tech noted construction on boulevard<br /><br />tested water dispensor, no water<br /><br />i had recently changed the icemaker for this customer so started in the back of the fridge with the primary water valve, removed outlet hose and depressed water dispensor, no water flow, tested valve for power.. tested ok<br /><br />advised customer primary valve would need to be changed and filter should also be changed again because of the water main repairs even though i had just changed it 2 months agoBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-24855213396068778282008-04-10T21:31:00.002-05:002008-04-10T21:38:53.737-05:00frigidaire washer model fws833as2 leakscustomer complaint.... leaks<br /><br />removed front panel, noted a pile of hampster and/or guinee pig food so filled tub with a small amount of water, found tub to pump hose leaking, drained machine,changed part and retested<br /><br />found leak in drain hose, drained tub,changed hose and retested, no more leaks YAY!<br /><br />with all rodent damage i then inspected all wiring in machine for damage<br /><br />asked customer if said rodent had been captured yet, customer reported hampster still on the loose<br /><br />customer was then advised warranty does not cover rodent damage, i then explained to customer how to construct a live rodent trap with a stack of books a ruler and a 5 gallon pailBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-84128169558488205212008-04-02T20:27:00.002-05:002008-04-02T20:33:28.727-05:00frigidaire range model cges387as5 f1 displaycustomer complaint... set oven to 350, hit start there was a pop and puff of smoke now clock flashes f1<br /><br />power supply at wall tested ok, removed back panel and inspected wiring, then tested elements for shorts... all tested ok<br /><br />removed contro panel and lifted main top, inspected all wiring<br />after all these tests and inspections found no faults i installed the new electronic range control and tested all oven functionsBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com1tag:blogger.com,1999:blog-3079265373607421735.post-88889503082210746622008-04-01T21:58:00.002-05:002008-04-01T22:01:30.351-05:00frigidaire range model cfef312fsb drawer hitting floorcustomer complaint.... drawer hitting floor<br /><br />removed drawer and inspected, found both rear glides missing from the drawers<br /><br />clipped in both glides part # 3051163<br /><br />reinstalled drawer and tested then inspected to make sure it was sitting level<br /><br />left package from glide with customer so they could fix this simple problem themselves next timeBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-85062779709801177632008-04-01T21:46:00.002-05:002008-04-01T21:55:42.248-05:00frigidaire fridge model pht219whsm1 door wont closecustomer complaint.... door wont close all the way<br /><br />inspected unit, found the door rubbing on the bottom of the fridge liner keeping it from closing all the way, also noted fridge was not sitting level<br /><br />while leveling the fridge i noticed the bottom hinge was missing its plastic shim washer<br /><br />removed doors and installed shim washer part #240311303(*note* this is not the correct washer for this model, the hinge is larger on on models with water dispensors)<br />i had to take the shim out to the truck and use the dremmel to make the hole in the washer slightly larger<br /><br />reinstalled doors then leveled fridge, replaced all food on door and retested door to make sure it still closed with all the extra weight<br /><br />*note* leveling is very important and larger new fridges cause if they are sitting at an angle the whole cabinet will twist and cause the doors to bind or sit crookedBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-47381570220424098382008-04-01T21:41:00.003-05:002008-04-01T21:56:48.530-05:00frigidaire range model cfef372cs2 front glass fell outcustomer complaint.... glass was loose and fell out<br /><br />removed tape customer had secured glass with, removed front glass, then removed top trim and tightened the handle screws,reinstalled top trim and reinstalled the front glass<br /><br />advised customer if the handle ever becomes loose again they should not wait so long to call for service because they could have broken the front door glass<br /><br />the front glass is held in at the top by 2 tiny tabs, when the handle becomes loose the top trim can lift up allowing the glass to pop out at the top and swing downBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-63681645739689532562008-04-01T21:32:00.002-05:002008-04-01T21:40:20.188-05:00frigidaire washer model fws1233fs1 lid wont open<span >customer complaint... lid wont open</span><br /><br />checked machine, lid lock was jammed<br />released spring clips under top,removed front panel and inspected latch, found latch to be bent and jammed<br />replaced lid lock/latch assembly with part #134101800<br />i had noted boxes around the apartment when i arrived so questioned tenants and confirmed they had just moved in.. explained to the tenant that the lid on frigidaire washers locks during spin and remains locked for several minutes after the cycle has finished<br />they now know to be patient and not try to force the lid open<br /><br />also explained the new washer does not fill the tub to the top and hot wash adds some cold water(this is to meet energy efficiency guidelines)BrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-32852217958269179962008-03-28T20:55:00.002-05:002008-03-28T21:00:14.442-05:00frigidaire appliancecustomer complaint... none, i only had 5 calls today and all the machines were made by other manufacturersBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-59256213309137456802008-03-27T20:32:00.002-05:002008-03-27T20:45:51.436-05:00frigidaire washer model # gltf1240as0 wont complete cyclecustomer complaint.... customer started washer before work, came home 8 hours later and machine was still running, customer indicated the timer was sitting near the final rinse in the normal cycle<br />*note* observant customers will notice the machine is filling and draining at the same time<br />checked machine serial #.. serial was xc334...... this says the machine was built in 2003<br />next i checked the date code on the speed board and it also had a 2003 date code, so it was the original board<br />the boards built in 2003 and early 2004 had a problem where they would glitch intermittently and get stuck in this endless loop<br />replaced the speed board with new, part # 134149220 controler<br />*note* speed board can also be called .. SCU, controler or motor control boardBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-28478207758091651142008-03-27T20:22:00.002-05:002008-03-27T20:32:52.208-05:00frigidaire dishwasher model # fdb636gft0customer complaint..... machine wont drain<br /><br />tested dishwasher, drain pump was running but unit was not draining<br />removed drainhose connection at sink and looked inside, hose was filled with grease(old bacon grease that was now lard)<br />cleaned plumbing spigot with a screwdriver then fished drain hose with my appliance hose snake(this looks just like a plumbers snake only its 1/4 inch in diameter(its a recycled sheath off a lawnmower throttle cable)) and it sure comes in handy often(works on plugged fridge drains too)<br />ran machine through several fills and drains to get the water good and hot to flush away any left over gookus and advised customer to run some dishwasher cleaner through machine and scrape bacon grease better and wash those dishes in the sinkBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-60462924544736638262008-03-26T22:17:00.002-05:002008-03-26T22:24:38.956-05:00frigidaire dryer rumblescustomer complaint... dryer rumbles<br /><br />tested unit... heard excessive noise and vibration<br /><br />removed front panel to inspect blower wheel(expecting to find a dryer sheet)<br /><br />blower wheel looked clean,further inspection found the plastic blower wheel to be stripped off its shaft(uncommon in frigidaire dryers(stripped blower wheels are a maytag problem))<br /><br />replaced blower with part #131775600 blower kit(wheel and housing)<br /><br />inspected rear bearing and greesed during reassemblyBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0tag:blogger.com,1999:blog-3079265373607421735.post-52561029456641319732008-03-26T21:26:00.002-05:002008-03-26T21:35:57.890-05:00frigidaire dishwasher model fdb510lcs noiseycustomer complaint... noisey during wash cycle<br /><br />tested machine... noise was not a normal operating noise so sump screen was removed, then the volute was removed to inspect the pump impellers, removed bolt from wash impeller, reassembled and tested<br />noise level after screw removal was normal and acceptable<br />man of the house inquired where the removed bolt came from and was informed it was not part of the dishwasher<br />after some discussion with the man of the house the lady of the hose was summoned so the technician could ask "where is your pot with the loose handle?"<br />technician then repaired loose handle on customers pot at no extra chargeBrntToasthttp://www.blogger.com/profile/15912038812177784160noreply@blogger.com0