customer complaint... noisey during wash cycle
tested machine... noise was not a normal operating noise so sump screen was removed, then the volute was removed to inspect the pump impellers, removed bolt from wash impeller, reassembled and tested
noise level after screw removal was normal and acceptable
man of the house inquired where the removed bolt came from and was informed it was not part of the dishwasher
after some discussion with the man of the house the lady of the hose was summoned so the technician could ask "where is your pot with the loose handle?"
technician then repaired loose handle on customers pot at no extra charge