customer complaint... lid wont open
checked machine, lid lock was jammed
released spring clips under top,removed front panel and inspected latch, found latch to be bent and jammed
replaced lid lock/latch assembly with part #134101800
i had noted boxes around the apartment when i arrived so questioned tenants and confirmed they had just moved in.. explained to the tenant that the lid on frigidaire washers locks during spin and remains locked for several minutes after the cycle has finished
they now know to be patient and not try to force the lid open
also explained the new washer does not fill the tub to the top and hot wash adds some cold water(this is to meet energy efficiency guidelines)
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