Thursday, April 10, 2008

kenmore fridge model 25358689893 icemaker not working

customer complaint... no ice

tech noted construction on boulevard

tested water dispensor, no water

i had recently changed the icemaker for this customer so started in the back of the fridge with the primary water valve, removed outlet hose and depressed water dispensor, no water flow, tested valve for power.. tested ok

advised customer primary valve would need to be changed and filter should also be changed again because of the water main repairs even though i had just changed it 2 months ago

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